Pinatas.com Website Review & Ratings + Pinatas.com Coupons
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Pinatas.com Website Review & Ratings + Pinatas.com Coupons

Pinatas.com was founded by mother and son Michael Balibrera and Esther Armendariz in 1988 as a corporation focusing mainly on piñatas and an assortment of party supplies, catering for special occasions including:

Presently owning two piñata manufacturing sites in Tijuana and Juarez, the office cum establishment of Pinatas.com is situated in El Paso, Texas. The corporation initially functioned as a wholesale supplier of piñatas to retail outlets throughout North America, before establishing an online outlet in 2000, accommodating the needs of individual customers in the United States and Canada.

Shipping commences within 24 hours upon placing an order during business days, whereas orders placed during the weekends or holidays will only be attended to the next business day. Shipping expenses depend on the value of each order, which takes approximately eight to ten days to arrive via standard US ground service. Customers are obligated to reimburse any additional charges accounting for the bulky nature of piñatas and party stand-ups purchased, whereas those from Texas are entitled to an 8.25% tax for each purchase.

Damaged goods can be returned by sending a claim to the given e-mail address, webrep@pinatas.com, in five days upon receiving the order. Customers are responsible for selecting and paying for a suitable shipping method in order to return a defective product back to the address of the company, provided it is still resalable. A fifteen percent restocking fee will be subjected to the price of the returned item, twenty five percent during Halloween. 

Pinatas.com: What makes it different?

One of the company’s fascinating attributes is that you can choose to have your piñata custom made according to your own specifications by sending a picture encompassing every detail of the piñata you have in mind. Pinatas.com allows wholesale purchases as well, specifically for retailers equipped with a Retailer’s Sales Tax Certificate. Instructions in stuffing their piñatas as well as Mexican stuffers such as toys and candy are available for perusal online. There is also a section in the website containing various suggestions for party games in accord to the occasion. Each product is featured with a photo, a viewing square to have a closer look at certain parts of the product, the option to enlarge it, as well as a size chart in certain cases. Customers can register for the company’s Birthday Club, the benefits of which include a chance to win a party pack for eight guests of your own choosing, complete with shipping, a fifteen percent discount off any purchase from the website, with already discounted products exempted from this privilege, and is only available to children age 10 and under. Pinatas.com has an affiliate program for bloggers, offering a fifteen percent commission on every purchase each referral makes within sixty days since being referred to the website. 

Pinatas.com vs. primary competitors (sites similar to Pinatas.com)

4FunParties

4FunParites is one of the company’s party supply competitors, purveying party supplies for a variety of occasions. Pretty Party Place features a photo of each item with an accompanying row of similar products below. There is a party planning checklist as a guide for first-time party planners through the process of planning a successful party, from the type of party you have in mind to whatever activities you would be engaging your guests in on the special day. The establishment requires a $200 order at minimum in order to ship internationally, while a $50 order is the threshold qualifying for shipping to Alaska, Hawaii, Puerto Rico, Virgin Lands and Guam. Shipping charges depend on the size of the order, weight and destination of the delivery. Every order is processed before 1 p.m. CST on the same business day, which is not the definition for weekends or holidays. 

Party America

Another one of Pinatas.com’s business competitors is Party America. Founded in 1980, Party America is primarily situated in California and Colorado, selling a diverse selection of party supplies from balloons to costumes for any conceivable occasion, through which you can browse by theme or occasion. You can also refer to the Party Tips section to aid in the process of planning for a successful celebration of a special event. Any order placed before 1 pm CST on a business day, from Monday till Friday, will be shipped the same day, on the condition that it is not a holiday and the order is not oversized. Ground shipping rates are proportional to the value of each purchase, with additional charges included according to the type of service a customer chooses (3-Day, 2-Day or Next Day). You can use a shipping time estimator available on the top right corner of the website to approximate the delivery time of your purchase by entering your Zip code. Party America allows bulk purchases as well for wholesalers meeting the company’s wholesaler specification.

Pinatas.com: Pricing & packages

Below is a list of products available on Pinatas.com:

Captain America Prestige Adult Costume

Price: $83.99

Comes with a blue and white jump suit, a brown utility belt, attached chest and arm straps and Captain America’s hood, a chance to appear as one of America’s most patriotic superheroes in costume parties. Party America offers a cheaper price of $79.99 for the same costume.

Harry Potter and the Half Blood Prince Deluxe Slytherin Robe Child Halloween Costume

Price: $31.49

An interpretation of Slytherin’s black and dark green uniform robe as seen in the Harry Potter movies. You can purchase the same costume for half the price in Party America.

Batman 3-D Pull String Pinata

Price: $24.99

A piñata in the shape of Batman’s top half capable of holding at most 3 pounds of stuffing. The same item can be found in Party America for $19.99.

Pinatas.com: Product images & screenshots
Pinatas.com Coupons
Get Save 10% on Off on All Orders @ Pinatas.com (expires 434 months)
Pinatas.com: Customer reviews & comments

Pinatas.com received generally negative reviews along the lines of unsavory customer service. Below is a sample of reviews concerning the establishment:

"Dreadful customer service! They shipped the incorrect costume-childs size rather than adult. I called several times, no one ever answers. Also sent an email, no response. Eventually spoke to someone who idenitified themself as management. She was very curt, bordering on rude. She made no apology and promised to ship the correct item. I hope this will actually happen. I would not recommend this vendor, nor will I ever purchase from them again."

"Did not deliver product...ever. Just sent refund 5 days before the child's birthday party. No offer of help from customer service. I phoned 5x and e-mailed twice seeking help...just got told off by surly employee. I would never use them again. When confronted with the facts she said, "I would never admit to that."

"I shopped pinatas.com because they had the largest selection of pull-string pinatas I could find anywhere. I ordered one lion pinata. I got an email confirmation immediately and another email confirming the order had shipped the next day. The pinata arrived via UPS within 5 days of placing the order, and it is absolutely adorable. The quality is better than I expected. 

I would buy from this merchant again. As a hint, there are 10% off coupon codes floating around out there on the couponing sites."

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Save 10% on Off on All Orders @ Pinatas.com (expires in 434 months)
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